Helping citizens understand the services available to them.
Government services can only make a difference when people know about them and understand how to access them.
Through the Sakala Mitra Awareness Programme, Upkriti works with volunteers and community groups to create awareness about citizen services and the Karnataka Guarantee of Services to Citizens Act, 2011.
The programme focuses on taking information closer to households and helping citizens understand the importance of timely and transparent public service delivery.
These programmes have brought students, volunteers and communities together around practical environmental action. They create cleaner public spaces while building a stronger culture of environmental responsibility and civic participation.